Shipping policy
Delivery Timeframe:
Orders will take approximately 7-21 days to arrive, depending on the destination country, after the production process is completed.
Note: The above shipping times are estimates and do not include production time, which may vary based on the specific item ordered. The total time can be up to one month.
Shipping Costs:
Flat Shipping: Meherbaa offers a flat shipping rate for all orders.
Handling Time:
Quick Processing: Orders will be processed, packed, and dispatched within 1-2 days after production is completed. This handling time ensures that your order is shipped as swiftly as possible.
Expedited Shipping:
Standard Shipping Only: Currently, Meherbaa does not offer expedited shipping options. All orders will be shipped using our standard shipping method.
Customs, Duties, and Taxes:
Customer Responsibility: While Meherbaa covers the shipping costs, customers are responsible for any customs duties, taxes, or import fees that may be imposed by their destination country. Please check with your local customs office to understand potential charges before placing an order.
Shipping Provider:
Meherbaa uses DHL services for all shipments, ensuring reliable and timely delivery.
Tracking Information:
Customers will receive tracking details via email once their order has been shipped. Shipment progress can be monitored using the DHL web tracker.
Delivery Statement:
Meherbaa is not liable for shipment delays due to factors such as inclement weather, customs clearance, transportation strikes, or other unforeseen circumstances. Customers acknowledge that such delays are beyond Meherbaa’s control and agree not to hold Meherbaa liable for such delays.
Lost or Incorrect Shipments:
Cases of missing or incorrect shipments will be handled on an individual basis, involving communication between the customer, Meherbaa, and DHL customer service to resolve the matter satisfactorily.
Address Accuracy:
Customers are responsible for providing accurate shipping information. Meherbaa is not liable for delays or additional charges resulting from incorrect or incomplete address details.